STRESS FREE

Shipping FAQ'S

Exchanges & Refunds

Shipping is FREE for two or more pairs

Ascendia Shipping is from €4.99. 

DPD Classic Shipping is from €6.99.  

We fulfil our orders from our warehouse in Amsterdam.  

We aim to fulfil orders within 24 hours of order.

Please see the list below of delivery times and postage costs:

Netherlands

Ascendia | 3-4 days | €4.99

DPD Classic | 1-2 days | €6.99


Belgium

Ascendia | 2-3 days | €4.99

DPD Classic | 1-2 days | €6.99

Slovakia

Ascendia | 6-7 days | €4.99 

Czechia

Ascendia | 6-7 days | €4.99

DPD Classic | 3-4 days | €7.99

Luxembourg

Ascendia | 3-4 days | €4.99

DPD Classic | 1-2 days | €7.99

Poland

Ascendia | 4-5 days | €4.99

DPD Classic | 2-3 days | €7.99

Italy |  Ireland

Ascendia | 6-7 days | €4.99 

DPD Classic | 3-4 days | €11.00

Romania

Ascendia | 4-5 days | €4.99

DPD Classic | 4-5 days | €14.99

Switzerland

Ascendia | 4-5 days | €4.99

DPD Classic | 3-4 days | €9.99

Austria

Ascendia | 3-4 days | €4.99

DPD Classic | 2-3 days | €8.99

Spain

Ascendia | 6-7 days | €4.99

DPD Classic | 3-4 days | €8.99

Denmark

Ascendia | 3-4 days | €4.99 

DPD Classic | 2-3 days | €11.00

Estonia | Latvia | Lithuania

Ascendia | 7-9 days | €4.99 

DPD Classic | 4-5 days | €11.00

Germany | France

Ascendia | 3-4 days | €4.99

DPD Classic | 2-3 days | €6.99

Cyprus | Malta

Ascendia | 7-9 days | €4.99

Iceland

Ascendia | 10 days | €4.99

Slovenia

Ascendia | 6-7 days | €4.99

DPD Classic | 2-3 days | €8.99

Bulgaria

Ascendia | 7-9 days | €4.99 

DPD Classic | 5-7 days | €14.99

Croatia

Ascendia | 3-4 days | €4.99

DPD Classic | 5-7 days | €16.99

Finland

Ascendia | 6-7 days | €4.99 

DPD Classic | 4-5 days | €12.99

Portugal

Ascendia | 7-9 days | €4.99

DPD Classic | 4-5 days | €8.99

Hungary

Ascendia | 7-9 days | €4.99

DPD Classic | 2-3 days | €7.99

Greece

Ascendia | 7-9 days | €4.99

DPD Classic | 7-9 days | €16.99

Norway

Ascendia | 6-7 days | €4.99

DPD Classic | 4-5 days | €13.99

Sweden

Ascendia | 6-7 days | €4.99

DPD Classic | 3-4 days | €9.99

Please be aware that the Covid 19 pandemic and Brexit border changes are creating some unavoidable restrictions and delays across European.

While we constantly monitor our services to ensure the most efficient delivery to all countries, however some restrictions are beyond our control.

Please be aware that all published delivery times are estimates only.  

Thank you in advance for your understanding and patience during this uncertain time. If you have any questions, please contact us.

You will receive an automatic dispatch notification email to the email address that you used to place the order.

Using this email, if you click on the tracking number within this email, you will be able to track the status of the delivery of your parcel to your nominated delivery address.  

Yes. DPD Classic can be selected as the preferred shipping method at checkout.

This is from €6.99 which will increase depending on your location.

Delivery times vary depending on your location.

At this stage we ship to through Europe, United Kingdom, USA, Canada, New zealand, Asia, Japan and Latin America and Australia. Feel free to sign up to our newsletter and drop us a line of where you are and we can keep you posted!  

Switzerland customs and duties:DAP applies on orders with either a total value above 65CIF or above 2kg please consult the Swiss regulations for more details.

Unable to find satisfactory answers ? Nous contacter